Browse millions of wholesale art prints from 1+ million independent artists and iconic global brands. Receive 25 - 75% off Fine Art America prices!

Return to Main Discussion Page
Discussion Quote Icon

Discussion

Main Menu | Search Discussions

Search Discussions
 
 

Kenneth Lane Smith

2 Months Ago

No Notification Of Sale?

I received a sale (YEAH!) yesterday morning which I discovered by looking at my Sales stats in my Settings.

As of 24 hours later, I have still not received an email notification of the sale. Any idea why?

TIA

Kenneth

Reply Order

Post Reply
 

Mike Savad

2 Months Ago

If you have anything other than gmail it often gets eaten by spam killers. Sometimes its super late, usually its the first thing. If you don't have a gmail account you may be losing customer sales, as they won't be able to contact you. Until I switched I know I lost a few.


----Mike Savad

 

Gill Billington

2 Months Ago

Look in your spam folder.

 

Kenneth Lane Smith

2 Months Ago

Mike: Mine is a gmail account

Gill: Nope-Not there

I get emails from FAA/Pixels all the time (unfortunately most are NOT sales:-)

Thanks'

Kenneth

 

Mike Savad

2 Months Ago

Maybe you missed it?


----Mike Savad

 

Gill Billington

2 Months Ago

Have you checked the balance? If the order was cancelled it will show on the balance page but will disappear from the sales page.

If not…I give up!

 

Kenneth Lane Smith

2 Months Ago

Mike: That's like asking me if I forgot about dinner:-)

Gill: It does show on the balance, so the sale has gone through. I just like to know if a sale comes in because they are so few and far between these days:-)

Not to worry, maybe its just a glitch.

Thanks all,

Kenneth

 

Adam Jewell

2 Months Ago

I only get them sporadically but always get paid. The important part works perfectly.

 

Jennifer White

2 Months Ago

Congrats! That's an awesome feeling of excitement for you!

Sometimes I get the emails and sometimes I don't.

 

Mike Savad

2 Months Ago

Did you miss dinner?

Sometimes I get a sale and I just didn't see it or it comes like really really late, like the next day. Google holds it sometimes in limbo. Its a nice problem to have btw.. Its like finding out someone filled your office with donuts. I log on that is my first page, the sales page. So I click on that on a really regular basis, in an almost unhealthy way...


----Mike Savad

 

Rudy Umans

2 Months Ago

You made me check my sales page now, but my email sales notifications seem to work unfortunately……..

 

Kenneth Lane Smith

2 Months Ago

>Congrats! That's an awesome feeling of excitement for you!

Jennifer: Yes there's nothing like opening my email program and being greeted with: "FineArtAmerica NEW ORDER1"

>Did you miss dinner?

Mike: Speaking of an unhealthy habit, What I'm having for dinner is the very first thing I think of the second I wake up it the morning (sometimes in the middle of the night :-)

Rudy: Sorry about that. Some days you're the windshield and some days you're the bug:-)

 

Bill Swartwout

2 Months Ago

I like what Adam said. I, too, get them sporadically but payments are always there when it is supposed to be. That's the important part.

 

MM Anderson

2 Months Ago

Since I saw this post, I decided to check my balance. I see I had a sale of a blanket on 2/12 for which I did not get an email. It's only my second sale of the year. I did get an email for the first one back in January. Nothing in my spam folder and I did get my weekly summary email this morning which, for a change, actually had something in it. They have been blank for months now. My sales are so rare here that I hardly ever bother to check.

 

Toby McGuire

2 Months Ago

I always get the emails but they are usually a few hours after the sale.

 

This discussion is closed.