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Alisha Jurgens

6 Years Ago

Email Campaign Not Working

my email campaign feature says its currently disabled. is anyone else having this problem??

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Frank J Casella

6 Years Ago

Yes, I noticed that a couple hours ago ... on premium and it's not an option on Pixels BTS dashboard.

Hope it comes back soon, as I have to work on my daily email for tomorrow. ....

 

Kendall Kessler

6 Years Ago

Mine is missing, too.

 

Abbie Shores

6 Years Ago

I am sorry but the email campaigns are now offline for a while. This is due to spammers using them. It is the reason people are not getting support ticket answers and passwords.

 

Frank J Casella

6 Years Ago

Thank you Abbie. I'll keep following this thread if you can update us here.

 

Frank J Casella

6 Years Ago

By the way, Abbie, when I last checked my stats before the email campaign tool went disabled, the list I sent with today had a low open rate like 7% after two hours from sent.. That list is usually at a 34% open rate within two hours. FYI.

.. if you're saying that spammers are using the campaign tool system, then is the sending address being tagged as a spam address now, yes?

 

David Bridburg

6 Years Ago

Abbie,

Thanks for the heads up. I have been trying to reach you. I can wait. When the system is up I hope to get some help with something else.

Dave

 

Mike Breau

6 Years Ago

Had one spammer, and almost deleted another that wasn't a spammer, thinking it was.

Researched them and one appeared legit.
Requested larger image for a major upcoming project.
Fortunately that one made it through and will be happening.

Hope the problem is solved quickly, and we are all informed!!

 

Susan Maxwell Schmidt

6 Years Ago

The only people who sign up for my newsletter are spammers. I have like four real people and all the rest are spammers (no exaggeration).

___________
Susan Maxwell Schmidt
So-so Board Moderator and
Artist Extraordinaire

 

Frank J Casella

6 Years Ago

I don't recall any spammers joining my email list, but I do know if you want people to sign up that you have to post the invite all over the place.

The rest can be found in my thread on the subject:

https://pixels.com/showmessages.php?messageid=3723570

https://fineartamerica.com/showmessages.php?messageid=3723570

 

Frank J Casella

6 Years Ago

Abbie, any idea yet when the email tool will be active today, or should I just not plan on sending my daily email today?

 

Abbie Shores

6 Years Ago

This is going to be a long run I think. I am very sorry.

 

Frank J Casella

6 Years Ago

Ok. I will DM you ...

 

Donna Walsh

6 Years Ago

Will be able to at least get out mail lists?

 

Karen Zuk Rosenblatt

6 Years Ago

I wish we had a warning. I would have copied my list. I know I have new ones that have been added. I wanted to announce a show in my newsletter.

 

Abbie Shores

6 Years Ago

I am trying to get everyone's email lists available

 

Karen Zuk Rosenblatt

6 Years Ago

Thanks! Thant would be great!

 

Andrew Pacheco

6 Years Ago


I am definitely going to want to download my list, too.

Hopefully there is a resolution soon!

 

Yes with the Holidays coming up I would like my list as well. Thanks

 

Karen Zuk Rosenblatt

6 Years Ago

Just got a new subscriber too. Guess it is time to try an email program like Mailchimp.

 

Frank J Casella

6 Years Ago

I've used MailChimp before and found a better alternative with BenchmarkEmail.com Pricing is about the same. When you sign up they send you some really meaningful emails on how to build your list and how to best use content in your mails.

Once we get the email campaign tool back I will leverage it to inspire my subscribers to sign up to the Benchmark list. This will keep the response high and the cost low, as only highly interested folks will be on the Benchmark list.

 

Donna Walsh

6 Years Ago

Any news on getting our mail lists?

As an alternate mail list program I use Dada mail, that is hosted on my web site host. It is free but has some limits. After using it for several years I'm about to move to Pro Dada. Here is the link http://dadamailproject.com/purchase/pro.html If you are not up to installing it yourself, they will do that for a fee.

 

Jessica Jenney

6 Years Ago

Donna they are back! Look behind the scenes

 

Frank J Casella

6 Years Ago

Only on the Artist Website / Premium I understand.

 

Abbie Shores

6 Years Ago

They are back for premium members who joined before January 2017

 
 

This discussion is closed.