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Robert VanDerWal

2 Years Ago

Disappearing "ok" Drop-down

This issue has been going on for the last few days. The Drop Down Box that appears when you choose to Delete multiple E-Mails or if you want to "Change Image" does not present itself long enough to complete the task. It "flashes" briefly then disappears. Can this be fixed? Soon I hope.

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Janine Riley

2 Years Ago

I have been having the same problem this morning - when trying to change an image out.

Dropdown disappears so quick - I can't even read it.

For some reason I could not even type comments here - just locked up.

I presume something is in the works.

Edit to add : Dell Laptop , Windows 10 - Microsoft Edge.

 

Abbie Shores

2 Years Ago

Pixels or FAA
Device being used
Operating system
Browser

It needs to be a rule that if people are having issues they add details in the past....

 

Robert VanDerWal

2 Years Ago

OK.
-FAA
-Windows 10
-Microsoft Edge

Device Being Used, Please Clarify

Thanks, Joshua. Desk Top PC Hardwired to Router.

 

Joshua House

2 Years Ago

She means are you on a PC, Mac, iPad, iPhon, Android etc.

 

Richard Perry

2 Years Ago

I tried to clear out old emails today (FAA); each time the "delete" command at the top of my (Mac) screen would appear for just a second then disappear. I had to open each email separately to delete them.

 

Floyd Snyder

2 Years Ago

What if I wasn't having problems in the past... Oh... my bad, you probably meant post. :-) :-)

Working here... Pixels, HP Laptop, Chrome, Windows 10...

 

MM Anderson

2 Years Ago

Same issue here. Win 10 PC, Pixels and Fine Art America, Chrome and Edge browsers. I noticed an issue yesterday when I wanted to replace an image. The OK button flashed on and disappeared really fast but I was able to hold down the enter key and get it to work but just now when trying to clean out emails that did not work.

Edited to add: just got some to delete by hitting Enter really fast after clicking the Delete button but the OK screen is still disappearing quickly.

 

Thank you for sharing the similar problems as I know it was not a problem on my end. Hopefully the problem will be corrected soon. Thanks again.

 

Peggy Collins

2 Years Ago

Same issue here. I can only delete emails if I open them, then delete them.

FAA
Laptop
Windows 10
Chrome

 

Philip Preston

2 Years Ago

Happened for me yesterday and today.

FAA
Desktop PC
Windows 10
Chrome

 

VIVA Anderson

2 Years Ago

Me, too, can’t Change Image till I continually clicked it, !
W10, Chrome desktop

if I WATCH discussion, dropdown holds

 

Norma Brandsberg

2 Years Ago

Me too for a couple days. Add I couldn't report it through tech support because that wasn't working.

FAA
Laptop PC
Windows 10
Brave Browser

 

Bradford Martin

2 Years Ago

FAA
Desktop PC
Windows 10
Chrome

Same issue for days.
Not the first time this happened.

 

Abbie Shores

2 Years Ago

Laptop
Windows 10
Chrome

No issues at all


 

Gaby Ethington

2 Years Ago

Laptop
Windows 10
Edge

The dropdown box shows for a second then disappears. I will try Chrome.

Edit: It does not work on Chrome either for me. I can only delete if I open each email and use the delete button there.

 

Patti Deters

2 Years Ago

I'm experiencing the same as Roger (OP) but it is sporadic.

One time I was able to get the "OK" to stay for change image after I made a small description edit, then pressed submit, then did change image again - but I could not repeat this "success".

Windows 10 Home 21H1
OS Build 19043.1110
desktop computer
Chrome
same on both FAA and Pixels

I did just turn on my PC after being away for 5 days and there was a loooonnnggg automatic update that processed. I thought it had something to do with that, but I see others are having the same issue.


 

VIVA Anderson

2 Years Ago

Can’t even post here Sent to home page
FAA needs a tune up! yeah, it posted !
good night from OZ🤗

 

Works fine for me

Windows 10

Chrome

Laptop

 

PC, Windows 10, Chrome and Samsung Phone

 

Richard Perry

2 Years Ago

Now I'm experiencing what might be a related problem:
I want to exchange images, replacing one in my collection. When I hit the button for that, I get a brief OK and then it disappears.
For the moment, I'll probably just load a new image as a separate print, then delete the first one. But that has some disadvantages for me, and the problematic command points to some underlying problem in the system.

Mac computer
Chrome system

 

Robert VanDerWal

2 Years Ago

7-29-21

Switched to CHROME to No Avail!

FAA
Desktop PC
Windows 10
Chrome

Certainly Hope this Will be Looked Into.

 

Richard Perry

2 Years Ago

Bump

 

VIVA Anderson

2 Years Ago

Try ;........WATCH THIS DISCUSSION.................when on that! page for the image, it takes the 'change'.......weird

 

Rebecca Herranen

2 Years Ago

Same

Windows 10/Chrome
Laptop
FAA

Been having the problem for a couple of days. If I keep reloading it eventually goes through. I've only seen it when I want to change out an image.

 

Bradford Martin

2 Years Ago

I have found that if you double-click the delete button then the OK button stays on.

 

Bradford, I tried. Did not work. Who actually is technical support/or takes care of the website's problems? Is there a direct go to person, or always a thread in discussions?

 

Mark Andrew Thomas

2 Years Ago

I'm having the same issue on my Macbook Pro using Chrome when I want to change an image. What works for me is clicking "change image" three times and then it stays.

 

@ Living Color, Abbie Shores is tech, the best, don't worry, she's on it & won't drop it 'til it's fixed.

 

Patti Deters

2 Years Ago

Bradford: Your tip works for me - only it is the "change image" that I have to click twice, then the OK button stays available. Thank you!

 

MM Anderson

2 Years Ago

Noticed the problem again on my Android phone with Chrome this morning when trying to delete an email.

 

Patti Deters

2 Years Ago

If it helps troubleshoot - it also happens when I try to mass delete emails.

 

VIVA Anderson

2 Years Ago

clicking three time on dropdown for Delete, works, sigh

 

DK Digital

2 Years Ago

FAA, Windows 10, Edge, PC, had this problem yesterday trying to change an image. I ended up making a new upload with a slightly different title and deleted the old upload to get around it.

 

Bob Decker

2 Years Ago

FAA
PC Laptop
Win 10
Chrome

When this discussion first came up I wasn't experiencing the issue. A day or two later I was.

 

Sharon Popek

2 Years Ago

Chrome, Macbook, Big Sur,

I cannot replace image on an already uploaded image. The same thing is happening, the confirmation window is disappearing before I can click okay.

 

Brian MacLean

2 Years Ago

Macbook, safari, everything if working fine for me

 

Until this problem is corrected, is there a way to stop the emails coming in? Any updates to this problem?

 

Richard Perry

2 Years Ago

Sharon, I'm continuing to have this problem, as well. I cannot replace an image; the confirmation window disappears as soon as I lift my finger.

 

On my phone, Google pixel 4, chrome, just as OP describes, disappearing dropdown.

 

Carolyn Marshall

2 Years Ago

Same as the above. Just tried 8/2/21 @12:15am EST. Been happening for a couple of days. Click on box to select all emails to delete. A confirmation box appears for about a second and disappears, so quickly you can't even click on it. No way to delete the messages in bulk or individually.

FAA and Premium Site
PC
Windows 10
Chrome

Just tried to delete them on Microsoft Edge browser with same results as Chrome.

 

Gaby Ethington

2 Years Ago

Someone earlier in this thread said that if you double-click the delete box it will stay, and that works for me on my laptop (Windows 10, Edge).

 

I had to open each email to delete, rather than bulk delete. Atleast 75 this morning. Some emails are repetitive and too many. I hope this can be corrected soon. Any updates on progress?

 

Rudi Prott

2 Years Ago

For me (on Firefox) it works fine.

 

Davorka Gredicak

2 Years Ago

Until recently, it was not questionable which device we use and which browser and everything was fine. And what now? I have to buy new devices? Logical! :-)

 

Richard Perry

2 Years Ago

Still happening (bump)

 

It's been a week since I reported this. Any updates? Any progress? Any communication?

 

Janine Riley

2 Years Ago

Triple click and hold - seems to be keeping it open.

Laptop - W10 Edge

 

This discussion is closed.