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Call Me Abbie - Abbie Shores

3 Years Ago

Marketing Tip 4th Week

Todays Tip is a little different in that it concentrates solely on how you approach people.

People have to realise that customers are sales tired.

What I mean by this is, a lot of accounts run by artists, and many small businesses, concentrate on advertising their work solely. Nothing else. Day after day of advert upon advert, ad infinitum. If this is you, to put it plainly, you are boring people. It is stale. It is asking people for money. It shows no imagination, no impetus, no change!

These people KNOW you sell work if you have described yourself properly. They do not need to see every image you upload, one after the other. This is one reason I did not like the Facebook auto share when it was working properly. It is a lazy approach to advertising. Lazy approaches rarely create a good sales approach.

Customers do not react as well to a purely salesy content, so you need to develop better strategies to build true relationships with your audience. You need them to want to see what you are posting, not have your page as one they do not see on their wall!

One of the best ways of doing this is to do a living story,

What is a living story? Something I just made up a term for....

Work in progress.
Story of a day out photographing.
Podcast, video.
Anything that shows you as a real person, and not just a seller.

You may think you cannot write but you would be ultra surprised what people want to know about you.

Are you a gardener?
Do you play sports?
Have you a special tip for cleaning a house?

Yes, yes... sounds weird and has nothing to do perhaps with your work for sale, but people LOVE this human touch. They love to know they are dealing with a real life human person. They emphasise with family issues. They understand tripping and nearly breaking your neck on a nettle. They want to see what image you created after that near broken ankle.

You got up at 4am just to get a shot? WOWSER! Where is it? What does it look like... was it worth it?

I was asked once by a furious person in technical support, to send them to a live person. I told them I had pinched myself, and it hurt, so I was pretty sure I was a living person. Thankfully they laughed and we moved on and solved their issue. Everyone thinks that support are just automated and many hate it. (we are not here by the way, we are all real people). Exactly the same with your image shares. If you are just sharing post after post of image uploads, CONGRATULATIONS, you are now an automated bot.

USE your page to let people get to know you!

Tell them about yourself.

Share that funny thing that happened today.

Tell them how your legs hurt after waiting for ages to take this special shot.

Stop trying to be a perfect sales person and become an artist and photographer who happens to have work for sale.

You will create more customers.

Share the ways you express yourself when advertising, below

===================================

Abbie Shores
Head of Department Tech Support/Community - Fine Art America | Pixels.com

TIPS SO FAR

1st WEEK A Course We Should All Take
2nd WEEK Focusing on updates
3rd WEEK Marketing
4th WEEK Blogging and being sales tired
5th WEEK Spelling and grammar
6th WEEK Just one site
7th WEEK Press release
8th WEEK Simple Free Ways to get your name around
9th WEEK 1st exercise - Product
10th WEEK 2nd exercise - Prices
11th WEEK 3rd Exercise - Place

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Angie Tirado

3 Years Ago

I think your advice is one to think about, but I don't know if most customers prefer knowing more about an artist/photographer. I did consider this myself more recently and so I have made the effort to create a blog to give those who are interested in knowing more about me and my images, but it hasn't increased my visibility at all. And I think that it could be looked at just as a different kind of bombardment. I'm also not feeling comfortable doing it, so creating content is turning out to be a challenge for me. But I have considered this approach and it is just not suiting me very well.

And then there is the thinking, if the quality of work is there, reaching eyes will deliver the success a photographer or artist is looking for. Or that is what in person sales is for.

I am not writing to disagree, I am just giving you some of the thoughts I have had on this subject. And one of the reasons I like online selling is because I don't have to get personal or do small talk, to market my work if I am feeling anti-social or anxious today.

For those who can do this successfully I applaud you, because for me this is harder then selling in person.

 

Sandi OReilly

3 Years Ago

When showing in a face to face gallery, the ones I have seen and shown in, the artists often will take turns getting to know one another and when hanging work to show, we talked about each other's work as well as the to the gallery owner's. So, each of us knew about others work and if called in to cover in the gallery and were able to answer questions when customers came in. Was it hard when someone liked another artists work and bought it from you or owner that day, yes at times disappointing, but we all tried to help if we could.

FAA/Pixels is a gallery online. I support others, share for others work online and many do that for me. Commenting on others work, yes, takes time, but buyers often read comments. Little things often turn into bigger things. Posting about the great day you had doing something, upbeat, I agree with Abbie. Marketing, is more than cold selling, it is relationship even when marketing a very well known advertised product or whether with you and the image you are showing. That image has to tell a story because it is you. Some that see it might not get it, but others will and be attracted. Be you and let others get to know you and do the art you envision. A great description, as Abbie said in Marketing three, is very important.

 

Linda MacFarland

3 Years Ago

Thanks Abbie, something new to incorporate!

 

Janet Marie

3 Years Ago

Thank you Abbie! I absolutely love what you have to say with this Marketing Tip 4th week. It is right up my alley, as my "About the Artist" states, 'As I visit all these places I love and enjoy, I want to capture my feelings and the awe of it all, with the camera, and to tell the What, How, Why, and When of my work!'

In June, as things should slow down for me, I want to apply more of what you brought out, telling my story outside of FAA, as I have shared my story in my descriptions. Something I love to do, is to write about my experience with what I photograph. A fellow artist that nominated me for the Tony Award, told me, that is what she likes about my work, is the write-up. I was gobsmacked to know that they were noticed, and truly appreciated that.

I appreciate your nudge to us, to explore this more, and I intend to. My favorite tip yet, as this is part of the joy and fun of my photography.

 

Patti Deters

3 Years Ago

This is a tough one for me. I am a gardener and a grandma, and when I post things about those two topics on FB I do get lots of views, likes, comments. I just don’t like doing it! But, thanks to Abbie, I have set a goal to do so every other week, and post my art every other week - so they are seeing something from me weekly. I think I will also try to incorporate more personal notes in my image FAA descriptions. We’ll see how it goes and hopefully I can sustain it!

 

Matthias Hauser

3 Years Ago

Absolutely true. All of it.

Facebook, Instagram, even Pinterest (no social network but a visual search engine) are rewarding engaging content. Video content can be wildly successful if you show something interesting out of your artistic life. No boring slideshows but something different.

Just one example: Some months ago I started with acrylic fluid paintings. When I realized that people are interested to know how these paintings are done I decided to film the process. Very easy setup, my phone on a tripod. I took some of the cuts of my first video and created an Idea Pin (formerly known as Story Pin) for Pinterest.

The Idea Pin took off within a day (I don't want to brag but the stats are quite impressive) but what made me really happy was the fact that some Pinners bought paint, created their own acrylic fluid painting, and uploaded the result (as a photo comment to the Pin). So cool! :-)

Here is the Idea Pin in case someone wants to see it: https://www.pinterest.com/pin/426786502195918770/

Great series Abbie, thank you!

 

Jim Cook

3 Years Ago

Thanks Abbie!

 

Alessandra RC

3 Years Ago

What you said makes a lot of sense.I get annoyed with friends and pages on Facebook that are constantly trying to sell me something. Recently I liked the page of a famous photographer because I like to see his work, but there’s a sales pitch every day, each for thousands of dollars. I unfollowed him in two days. You’re right, I know that he sells and where his store is and was looking more for an insiders look. I’m an artist but also a potential customer and I will pay more attention to the kinds of sales strategies that chase me away.

 

Rachelle Stracke

3 Years Ago

Thank you and well stated. It's the reason I only share once or twice a week in FB... I don't want to be that obnoxious sales person. I'm not good at doing process videos but sometimes post a very short video clip or a few photos of various process steps along the way.

I feel it's better than not marketing, but also not being in their face every day. I also like to post "Thanks to those who came out to my show..." of postings with a photo or two of my booth and/or a customer with a purchase. Now that shows are starting I can get back to those hopefully.

I still have a LONG way to go, but I have to keep working at it. All these tips will make me think harder and hopefully learn more and grow.

Appreciate it!

 

Times have changed and we must change with them. Sales rhetoric used to work when everyone and their brother was not doing the same thing. There are thousands of artists and photographers here and literally millions of images. As I keep pointing out, getting an image seem is nigh on impossible on social media as you're deep in an ocean of visuals. It's you that will now stand out and your work will follow.

 

Chuck Staley

3 Years Ago

I agree. When I bought a certain artist decades ago, I wanted to know all about him.

I've kept up with him for all these years until recently, when covid got him.

 

Debra Forand

3 Years Ago

Great tip Abbey!
This is something that I do often. If you are are selling on social media, you need to get your audience to like, know and trust you. Get them engaged in conversations, and sharing a little bit of your life helps a lot.

 

Karen Largent

3 Years Ago

Great tip Abbie and one I have begun to do!

 

Sue Zipkin

3 Years Ago


Thank you Abbie. People do enjoy stories. They certainly don't like it when we just keep trying to sell. It is always important to be personable and connect with your fans.
I do find it challenging to figure out the best approach, it seems every time I try different approach nothing seems to work.

I've created some IG reels of my garden, and some behind-the-scenes creating artwork, etc.

Occasionally in 2020 I got a little too personable on my Facebook Business page in reference to "current affairs".

I had a few people telling me that I should not talk about anything controversial because they come to me just for my pretty artwork(that often translates to" shut up and paint).

I know you are not telling us that we should pour our hearts out and talk about controversial things on our social media pages, although the algorithm does like that though….LOL
I haven't done that in a while, I've been behaving myself and just trying to keep the conversation around easy topics like the weather.

I also ask questions. People enjoy giving their opinions about a variety of things. For example, recently I ask people what type of artwork do they prefer to hang in their homes.

 

Vivian Aaron

3 Years Ago

Thank you so very much Abbie, I have started idea of not being shy about my devotion to being Vegan, which for some time I thought it would turn people off and limit my possibilities but see that it has increased my visitors each time I post my works showing my true feelings on many subjects that I put on different social medias, I see right away positive results and remarks, so being true to how I feel about many subjects has helped me thus far, perhaps not so much on sales but I take into consideration that I have just started compared to many artists on here for many years.

 

Barbara LCecka Art

3 Years Ago

Oh god....now I have to be a public figure. I have to share personal stuff with the world. Oh come on. When they see an ocean of that content they will gloss over that too. It's about the art and how it can accent there life. It's about them and that's it

 

Joan Stratton

3 Years Ago

Great info to take onboard, Abbie, thank you :)

 

Christopher Widjaja

3 Years Ago

Wow I never thought about that at all. I mean I know that people want to know about the art that we make. But I never thought about putting more personal story to it. Thank you so much!

 

Laura Cordts

3 Years Ago

Thanks Abbie! I followed your advice and I'm gaining more followers and likes on my social media. Great post!

 

Kelly Wade

3 Years Ago

Thank you for this. Great info and idea!

 

Marvin Reinhart

3 Years Ago

Thanks Abbie. Appreciate this information.

 

Jeff Folger

3 Years Ago

Abbie, I've been doing this for years. When Yankee Magazine asked me to blog I had to ask them what was blogging?

After I started I asked how to improve it. They said they loved it because the people reading the blog were able to connect with me and not just a magazine.

That was almost 20 years ago. I still blog on the subject of New England fall foliage today and I get readers from around the world. Not more than twice have I written directly about my photography. Mostly people just ask questions 🙄 about their plans and what I think.

But it also has brought me National/international attention.
I've been interviewed for radio and TV and that has brought more eyes to my work.

So for those who pooh, pooh blogging as it's supposed to be about you and your art... :-)
I'm afraid that is why you may never get anywhere. Make it about the customer and you will get ahead that way...

Jeff Foliage

 

Edward Fielding

3 Years Ago

David deChemin says “In order to take more interesting photos, we have to become more interesting persons.”

 

Liz Albro

3 Years Ago

Thank you so much for this series, Abbie. I have learned so much. Now to make some changes and tell some stories!

 

Mauro Miguelorazi

3 Years Ago

genial gracias,

 

Frank J Casella

3 Years Ago

"Stop trying to be a perfect sales person and become an artist and photographer who happens to have work for sale.:"

Spot on, and said much better than I could, Abbie.

 

Ani Bhanot

3 Years Ago

Concentrate on creating an art beautifully, customers will attract itself

 

Rose Santuci-Sofranko

3 Years Ago

Abbie, this series is great....can you put links to all the previous posts in this series in one place, if it's not too much bother? Thanks!

 

This discussion is closed.