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David Dehner

2 Years Ago

New Members - Start Here

I Just Joined Fine Art America / Pixels Now What Do I Do?



OK – you have some great photographs or you have been painting and have a bit of an inventory that can make you some money.
So you joined FAA and you are ready to sell your original paintings and/or prints of your photographs and/or paintings and great products featuring your images.


Great move on your part, FAA is the perfect place to do all that, but how do you get started?


You could just start posting your images and filling in the info required and hit the submit button – There, that was easy, now just wait for the sales to roll in. Right?



Not quite that easy - Although some members do just that and actually make some sales. If that is what your intent is you can stop reading and go for it.

If you are serious and want to have the best chance at success then let’s do it the right way.





1. Profile Image

Uploading a profile image is very important for your success. You can use any image you want. (G Rated Only). Some members think the wackier the image the more attention it will get. That is entirely up to you.

My feeling is post an image that will instill confidence in your potential customers. A nice portrait of yourself is a good choice (close up) not so far away that you cannot be seen.

One of your best paintings or photographs can also be a fine choice – but do pick an image and complete your Profile Image. If you do not place a profile image you will not be found on FAA/Pixels.



2. Enter Your Biography

I would suggest before you go any further you should enter your Biography. Here is where you tell your story.

Author Martin Stellar said.

Even if your story is in itself not all that unique or remarkable, you need to tell it and I'm about to explain why. This is important: Don't think for one moment that your story isn't important or remarkable enough. Your story is important. It is remarkable.

Not because of what that story is, but – and this is the crux of the whole idea – because your story makes you more human. Telling your story makes it easier for people to identify with you. You become more relatable to others when you have a story, any story (as long as it's true of course). People will be more endeared to you; people will like you more because of your story.

And that is the great importance of it all: People need to know, like and trust before they decide to buy something. Your story largely takes care of that liking part. Trust me. Even if you feel that your story isn't spectacular or doesn't matter. It's your story.

It matters. It helps people like you more; it helps build trust and engagement. Your story helps you sell your art.

Tell your story.

Just a few things that should not be in your story. Do not say things like.

“I am an amateur”. “Please buy my images, I need the money”. “I just purchased a camera and started shooting”. “Last week I bought my first canvas and found I love to paint”.

If any of these things are true – you don’t need to lie – Just don’t add them to your Biography.





3. Default Settings

Now is a great time to fill in all your markups – this is the amount of profit you get for each sale.

Go to Settings and then GENERAL click on the DEFAULT SETTINGS. Take your time and fill in all your markups. When you are finished do not forget to click the SAVE CHANGES button.

If there are items you do not wish to sell - just leave the mark-up blank - no -0 no - dash - just blank.

Now when you upload images all your markups will automatically fill with the amounts you selected in the DEFAULT SETTINGS.

HOW MUCH SHOULD I CHARGE?

That is entirely up to you – no one can tell you what to charge for your work. If you’re unsure you can search the site and see what other artist are charging for their work.



4. Create Your First Product

You’re ready to upload your first image

Make sure your presentation is impeccable. When your artwork is poorly photographed, it says you don't value it. Take a look at your photos or scans and be honest with yourself about this. Is your work treated and shown as if it has great value? Give your work the treatment and presentation it deserves.

Just above your profile image - Click Upload Image.

TITLE – Give it a short but descriptive title – “A Beautiful Scene” will not tell perceptive buyers that your image is actually a Butterfly on wildflowers in Central Park.

KEYWORDS – Very important for internal search – you can use up to 500 characters, use them all if you can. Note: they must relate to the image. Do not use words or phrases that have nothing to do with the image you are uploading.

DESCRIPTION - Just like your biography when you're uploading art into your gallery, use the "Description" field to tell the story behind the art. Google loves a good story and that can help you in searches. Tell what it is, where it is, why you created it or photographed it.

Pick your Artwork Category and fill in your medium,


Now scroll down and adjust your image on the products you wish to sell. Taking a few moments now to adjust the images will let your potential buyers see them in the best viewpoint.

Don’t forget to hit the SUBMIT button when you are done.

Now you have your first image posted, Very little will happen until you have at least 10 images posted. 100, 200 or 1000 is even better.


Once you get started on any POD site - It is up to you to drive customers to your work. The site will advertise the general site but it is not their job to drive customers to your specific work - that is your job. Use social media, blogs, business cards, art shows, anything that will drive folks to see your work on your sales page.


5. Getting Paid

You followed all the suggestions above and you’re ready for your 1st sale but you need to do the following to get paid your markup.

Go to Settings and then Accounting open Payment Information and enter your PayPal email address. If you do not have a PayPal account, you can set one up for free by visiting http://paypal.com.

If you live in the USA before leaving Accounting open Tax Information and fill out all the information.

Remember – you won’t get paid until you complete this section.


6. Settings

Take a tour of Settings, open all the links and take your time reading all the great things you can do with your new membership. There is a wealth of information at your fingertips.

If you still have questions go to the Main Discussion board and open the “Sticky” posts. Grab a cup of your favorite beverage because there is a great deal of helpful information there.


Still have questions? Search for your question on the main discussion board - Not There? - Post your question on the main discussion board – There are a lot of friendly and knowledgeable members ready to assist.

Note: do not post private information on the discussion board it is a public forum.


Still scratching your head about an unanswered question? Get to the bottom of any page and open the Contact Us button.

Customer Service (For Orders Only)

Technical Support is for members with technical questions about using the site.


Good Luck, Welcome and Enjoy

David Dehner

Reply Order

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Abbie Shores

2 Years Ago

David, I reactivated this so people could ask for help direct. I hope you do not mind

 

David Dehner

2 Years Ago

I was surprised to see it here - But No - I do not mind at all.

 

Monisha Singh

2 Years Ago

Thank you, this post was very informative because I just joined today.

 

David Dehner

2 Years Ago

Your welcome Monisha - glad it was helpful

 

Stefani Ivanova

2 Years Ago

This was really helpful thanks!

 

David Dehner

2 Years Ago

Your welcome Stefani - Remember to rotate your profile picture so we can see you better : )

 

Sally Stone

2 Years Ago

Thanks for reposting this, Abbie. This was very helpful in getting me started.
I have a question about submitting art:

I'd like to submit a .png that's used only for t-shirts.
I'd like to submit a separate .jpg with my own background for other artwork.

If I do NOT want the .png to be used for other artwork, do I simply delete the pricing? Please advise.

***
I have a second question about image collections and galleries.
Does the art I upload automatically populate my image collections? If not, how do I set up galleries and image collections?

Thanks for your support as I figure out the workflow here!javascript: document.replyForm.submit();

Sally

 

David Dehner

2 Years Ago

Hi Sally,

When you are uploading an image each product (Apparel, Puzzles, Tote Bags, etc.) will have a "Customize Product" Button, select that button and that will allow you to size the image and upload other images such as PNG images.

So you can upload a JPG for the main image and also upload a PNG for select products.



Collections:

On your main page - click on "Collections" just below your profile image >

Top Center of page click on "Create New Collection" >

Fill in the collection Name and Description > Don't forget to hit the submit button >

Now - While you are uploading an image and customizing products you will see your collections and you can chose to add that image to any of your collections.



I would suggest you go ahead and hit the "Upload Image" button just above your Profile Picture and run though a practice upload - you can back out anytime before you hit submit and this will help you get used to the upload tool.


Same with the rest of the site - just visit all the areas of the site to see what everything does.

 

Tony RIGGINS

2 Years Ago

Im having trouble submitting my artwork due to the file format and I have tried several acceptable formats could someone be kind enough to instruct me the proper way so I don't pull what little hair I have left out.

 

David Dehner

2 Years Ago

Hi Tony,

This can happen when you have just uploaded from an SD card version or are using a mobile device. Their updates stopped images saving as jpg and are now saving as HEIC or HEIF

You can go into your settings on your mobile devise and change it to not do that.



This can also happen to any image.

You may need to open your photo editor and open the image and then RE-SAVE AS jpg or png

 

Lyne LM Seguin

2 Years Ago

Hi My name is showing Lyne Seguin, but I wish for my art for my profile, that LM Séguin would show no accent is ok
can you help me please thank you

if I want a shower curtain with one of my paintings for surprise, how could I proceed, thank you, i would buy it myself. Thank you

 

David Dehner

2 Years Ago

Hi Lyne,

If you only want your name changed next to your Profile Image you can follow the instructions below.

But if you want your URL changed you will need to contact Tech Support by scrolling to the footer of this page and using the Contact Us button.

To only change the name next to your profile image:
Hover over your name (Upper Right Corner) then - on the drop down menu
Click (Settings > Scroll down and hit (Contact Information) > Change your name and don’t forget to hit (Save Changes)
Remember – doing this will only make changes to the name on the screen – it will not change your URL


To purchase a Shower Curtain:

Go to your Pixels Store - https://pixels.com/profiles/lyne-seguin?tab=artwork

Sign in with your normal sign in information

Select the image you want > Click Home Décor > Shower Curtain and make your purchase.

The price you see on the screen is your price without your mark-up

 

Kathleen McCoy

2 Years Ago

Thank you for this information. I've been hopefully doing this correctly all this time, but I'm going back over things to make certain now.
I find it hard sharing information about myself, but if needs must then I will. I will try and make it more interesting to potential (hopefully) customers.

 

Ashley Pruitt

2 Years Ago

Will you get paid using the PayPal linked to the email the account is setup with or will it ask for you preferred PayPal when the time comes?

 

David Dehner

2 Years Ago

Hi Kathleen, I often go over my site to see what needs to be cleaned up or changed - Thanks for dropping by and reading my post. Glad you found some helpful information.



Hi Ashley, Welcome to FAA / Pixels glad you joined - - Have Fun creating and I wish you luck. - You just need to add the PayPal email you used to open your PP account.

 

Sally Stone

2 Years Ago

Hi David,

Thanks for the tips. I'm going to try them out in the next couple of days. I don't mind experimenting, but having a few guideposts along the way is extremely helpful.

I'm also enjoying everyone else's questions and your answers. Very helpful.

Thanks,
Sally

 

Santosh Khadgaha

2 Years Ago

Great information shared for beginners on FAA. i just joined & thank you for the help extended.

 

David Dehner

2 Years Ago

I look forward to seeing some of your work Sally.


Welcome to FAA / Pixels Santosh - Good luck with your new endeavor.

 

Ann Pimblott

2 Years Ago

Thank you so much this was helpful. I have a question, I uploaded my bio on the fine Art America site but when I go to my personal pixel site my bio says coming soon. How do I add my bio to my personal website?
Thanks
Ann

 

David Dehner

2 Years Ago

Hi Ann,

I see your Bio on your Fine Art America and your Pixels sites.

When it comes to your Premium Pixels site you will need to enter your Bio again - the Bio does not auto fill in the premium site.


Open your Premium Pixels site > Sign In > Click Edit (Upper right) > Click Homepage (Left Menu) > Click About > Fill in your info and don't forget to hit Save Changes when your done.

 

Ann Pimblott

2 Years Ago

Thank you so much David I have updated it now. I know where to come with my questions now. 🙂

 

Ann Pimblott

2 Years Ago

Actually I just thought of another question. I have had one of my paintings featured in a group and I want to post a picture of it and thank them. How do I upload the picture to the message?
Thanks
Ann

 

David Dehner

2 Years Ago

Hi Ann,

Just open the image in question >

Scroll down the right hand side until you see EMBED >

Under Embed - copy the code >

Paste that code in the discussion post >


NOTE: you will only see the code until you hit "Post Reply" - then the image will show

 

Leslie Brasher

2 Years Ago

David, this is such helpful information. Thank you!!! I have been trying to figure out if there is a way to have one of my images only visible to people I give a link to. I'm in a group of artists, and we want to upload the group logo so that members can order items with the logo. But we don't want people who are NOT members to be able to purchase items with the logo on them. Is this possible?

Thank you!

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David Dehner

2 Years Ago

Hi Leslie,

Yes there is a great way to do just that.

With a private collection - I see you already have three collections so this will be easy for you.



Making A Private Collection

You can make a private collection where only you or someone you give the password to can view the images in that collection.

Sign-In to your account

Open “Collections” Just under your Profile Image

Near the top of the page (Center) open “Create New Collection”

Name the Collection and just under Collection Description open the drop-down menu on Password Protected and select yes – Enter Password and don’t forget to hit “Submit” before closing.

Note: when you are signed-in you will be able to see the password protected images – But visitors cannot see them without the password.


If you want to keep those images private do not put them in any collection except that private collection.

You can have more than one private collection if you need to.

Now - give your group the password and you can all see them. - But no one else can.

 

David Dehner

14 Days Ago

Hi Valerie,

If you cannot see the About button - you may have resized your screen - "maybe for larger print reading" ?

The About button is the last button in line and the first to disappear if the screen is too small or has been resized.

 

David Dehner

14 Days Ago

Hi Rashi,

Here is the "Looking For Tips To Increase Sales" thread - Lots of great information -


https://fineartamerica.com/showmessages.php?messageid=7721696

 

Stephanie Lawhorn

14 Days Ago

Thank you so much for this! Excited to be a part of FAA for both me and my clients.

 

Samantha Cartagena

14 Days Ago

This has been super helpful!

 

Lucia Waterson

13 Days Ago

You are most welcome Barbara, and I hope Valerie that David's suggestion helped you to see the About section.

 

Wendy Valadez

13 Days Ago

Is there a help place on the site. I started with Fine Arts a couple weeks ago, but cannot figure out how to change the icon on the different collections to one of my own photos. Where can I go to ask for help?

 

David Dehner

13 Days Ago

Hi Wendy,

Q. Where can I go to ask for help?

You can ask for help in the main discussion forum - lots of helpful members willing to assist.

Still have an unanswered question? Get to the bottom of any page and open the Contact Us button.

Customer Service (For Orders Only)

Technical Support is for members with technical questions about using the site.



Q. How to change the icon on collections to one of my own photos.

If you want to use a photo that is already in a collection -
Open collections page > use the Edit button at the bottom of a collection > Scroll down to the photo you want and click "Use As Logo" > don't forget to hit "Submit" before you leave.


If you are talking about using a photo that you have not uploaded and do not wish to sell -

Upload that image as if you are going to sell it > complete the actions above to make it your collection logo > After it is your collection logo, delete the upload from your site > the logo image will remain as your collection logo.

Note - it can take 24 to 48 hours for the deleted upload to be removed from all locations on the site. Except from your collection logo of course. : )

 

Daniel Sprouse

13 Days Ago

Thank you, this post was very informative

 

Jade Cruz

12 Days Ago

Thank you for the info!
Much appreciated.

 

Curtis Stoesz

12 Days Ago

I have posted 656 images over the past two years now. I did a biography, created some collections, and made buisness cards and handed them out. I have no sales from paypal. I need to know what I am doing wrong. I typically generate anywhere from five to ten images weekly, and have lots of visitors, but perhaps abstract art is not as popular as once thought. I will continue to create and post images, but perhaps there is a glitch with paypal or a mismatch in the data?

 

David Dehner

12 Days Ago

Hi Curtis,

Glad to hear you haven’t lost the faith and intend to keep uploading – that is half the battle.

If you are not sure if you had sales yet – go to Settings > Scroll down to Accounting > Open Sales and Balance.
That is where you will see any sales.
When you make a sale, you will receive an email and it will show up in Sales and Balances.
Also: Make sure you completed the following:

Go to Settings and then Accounting open Payment Information and enter your PayPal email address. If you do not have a PayPal account, you can set one up for free by visiting http://paypal.com.

If you live in the USA before leaving Accounting open Tax Information and fill out all the information.

Remember – you won’t get paid until you complete this section.



Visitors – You have been here 21 months and now have 18,000 visits – that may seem like a lot, but in reality, that is 29 visits per day. And most of those are Bots.

I have 2 accounts and receive an average of 6,000 visits per day. And again – most of those are Bots.

So, once you get started on any POD site - It is up to you to drive customers to your work. The site will advertise the general site but it is not their job to drive customers to your specific work - that is your job. Use social media, blogs, business cards, art shows, anything that will drive folks to see your work on your sales page.

Here is information on how to get sales –

https://fineartamerica.com/showmessages.php?messageid=7721696

Abstract art is popular on FAA / Pixels so don’t give up on that. I know it is sometime difficult to come up with tags for abstract work so here is some help from Abbie.

https://fineartamerica.com/showmessages.php?messageid=7083723


You have virtually no tags on any of your work so you will be very difficult to be found with the internal search engine. Remember there are three important things you need for each upload.

TITLE – Give it a short but descriptive title – “A Beautiful Scene” will not tell perceptive buyers that your image is actually a Butterfly on wildflowers in Central Park.

KEYWORDS / TAGS – Very important for internal search – you can use up to 500 characters, use them all if you can. Note: they must relate to the image. Do not use words or phrases that have nothing to do with the image you are uploading.

DESCRIPTION - Just like your biography when you're uploading art into your gallery, use the "Description" field to tell the story behind the art. Google loves a good story and that can help you in searches. Tell what it is, where it is, why you created it or photographed it.



 

Morgan Rach

9 Days Ago

This was really helpful, thanks!

 

Reinhard Baust

9 Days Ago

Lieben herzlichen Dank für diese sehr hilfreiche Information
Gerade als Neuling ist sie eine ausgezeichnete Hilfestellung und daher habe ich noch einiges zu korrigieren

 

TwoMoons AndSun

9 Days Ago

Great insights, David. Thank you!

 

Joshua Clapp

8 Days Ago

Thanks for the tips

 

Gianfranco Fagotto

6 Days Ago

Glad I have joined!

 

Karen Conger

5 Days Ago

I have not figured out the abbreviations in the comments. I assume L/F and so on. I favor and follow everyone who comments to me ... mutual promotion. But it would be nice to just have some abbreviations. Thank you for any enlightenment you will provide!

 

David Dehner

5 Days Ago

Hi Karen,


If you Favorite someone’s work by hitting the Favorite button you can add an F

If you Like someone’s work by hitting the Like button you can add an L

If you also found the image in a contest and voted for it you can add a V


If you did all of the above and you want to leave a comment for the artist it would look something like this.



“I saw this beautiful image in the Landscape contest, I love the lighting and wonderful sky F/L/V.”

 

Karen Conger

5 Days Ago

Thank you, David! F L and I would V for this response!

 

Joel Eichelmann

4 Days Ago

This is perfect for us starters, thank you for the great tips.

 

Amy Palmer

3 Days Ago

Tips on getting sales for me? I'm new.

 

David Dehner

3 Days Ago

Hi Amy,

Here are tips to increase sales –

https://fineartamerica.com/showmessages.php?messageid=7721696


 

Barbara J Rogers

3 Days Ago

Thanks David for the link to increase sales from Abby! And thank you Abby for this valuable information!
I was seeing all the products offered on my site for my images including the products offered through Pixels but now the Pixels products like the mugs , zip pouches and puzzles etc no longer come up. When I upload new images and go to edit each product, they all show up along with my mark up prices so why are they no longer showing up and being offered on my website?Do I need to sign up on Pixels separately?I ordered a mug with one of my images and it came out beautiful but the handle was broken in shipping and the mug not packed well at all. Customer Service was great about getting a replacement sent. Hopefully the replacement won’t be damaged also. It was after I requested the replacement that the mugs and other products no longer were offered on my site.

 

David Dehner

3 Days Ago

Hi Barbara,

Your Fine Art America site will show all substrates of prints and Home Décor only. So you will not see all the other products there.
Fineartamerica.com

Your Pixels site will show all substrates of prints and ALL other products.
Pixels.com
This is where you want to send your potential customers if you have not upgraded to premium.

If you have upgraded to Premium your Pixels Premium site will show all substrates of prints and ALL other products.
This will be the site you want to send your potential customers – They will see only your art work with no distractions or links to other artist’s work.


Your Artist sign-in and password is the same for all three sites.


This is your pixels site -

https://pixels.com/profiles/13-barbara-rogers


And this is your Pixels Premium Site -

https://13-barbara-rogers.pixels.com/



 

Barbara J Rogers

3 Days Ago

Thank you so much David for this information! I have upgraded to premium so the premium pixels account information I was not aware of so this was so valuable! I checked my Pixels premium website and it looks great! I will now direct people to this site to view my work.

 

Kevin Craigen

2 Days Ago

This is excellent advice for the beginner. Thank you

 

Paul Walters

1 Day Ago

Thanks this was very helpful.

 

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