I Removed Some Art But It Still Appears In The "shop" Page For Canvas Prints

Try on your pixels/faa website: behind the scenes, website appearance and edit your images that show on your slides.

It can take a day or more before the site refreshes for the thumbnails to disappear.

It is the page that pops up when a customer clicks "shop" on the Fine Art America site for my art.

I removed the artwork several days ago.

What are the titles?

The Chicago Oak Street Beach was taken down but seems to appear on the canvas prints shopping page.

I see what you mean. I also see it under canvas in your shop and when clicked on it's not there.

This is the page I need refreshed.

https://imgur.com/waOijCQ

Hi Glenn,

The same issue is happening to me now with 2 images.

Did you ever get it resolved? What was the solution?

I see Glenn's image does not appear on products now.

It eventually went away. Took a day or two, as I recall.

Ok. It’s been like 4+ days so far and I’m really concerned. Abbie let me know she requested a recache of the site but I guess it hasn’t happened yet.

Already got a few potential customers complaining about this issue :(

Please send a screenshot on our email conversation, circling the images which should not be there.

Rodney, the products from those 2 images are gone from your site now.

Abbie & Jessica,

Awesome!! thank you for your help - really appreciate it!