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Toni Hopper

5 Years Ago

Views Of Our Images On Cell Phones

So it's been awhile since I looked at my pixels side on my phone. I usually use the FAA side on my desktop. I have the default set to where customers see the collections versus the individual images first. But that's not the case. I am not logged in on my phone and it shows individual not gallery collections. Any answers to this?

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Abbie Shores

5 Years Ago

I'm on my mobile and am seeing collections as the homepage

 

Mark Tisdale

5 Years Ago

Toni, there's a setting for this both on the main site and your artist website.

Your artist website is defaulting to images (regardless of device): https://toni-hopper.pixels.com/

But here on FAA I see collections/galleries as the default.

Are you maybe looking at your AW on mobile?

Mark

PS I just looked at mine on my phone which I rarely do, it's defaulting to collections not images both on FAA and AW. So at least it's working for me.

 

Joy McKenzie

5 Years Ago

I don't mean to be flippant, but seriously that's how it is on phones.

Abbie, mine opens to individual images. iPhone Xr. There isn't even a way to choose collections. My pixels site on my laptop is set to open to Collections, which it does.

edited.... if there's a pixels phone app, I'm not using that. I'm using my phone's Safari browser, and going in that way.

 

Mark Tisdale

5 Years Ago

Joy - your default is shop not collections. On mobile, it does hide the upper part where the collections are listed with the first few thumbnails for each collection and just shows the lower part of the shop. I'm guessing for space reasons.

 

Joy McKenzie

5 Years Ago

You are correct, Mark! Thank you for illustrating that :)

 

Toni Hopper

5 Years Ago

I have both sides set to default to collections, but on my phone it shows individual, and as I pointed out in another thread, I have no option to purchase anything with the phone!! Frustrating.

 

Abbie Shores

5 Years Ago

Is your phone updated to the latest version? What is it?

 

Mark Tisdale

5 Years Ago

Toni, your artist website is set to images. It’s that way on desktop, mobile, etc. I’m on my iPad so I’m challenged to remember where the setting is for the artist website but log in there and it’s probably under edit website - home page. Abbie probably answers this so often she has it memorized. LOL

 

Don Northup

5 Years Ago

It's under website appearance>homepage>tab menu.

You should see a direct link to the >set default tab< setting at the bottom of the home page when logged in on a desktop or laptop.



Cheers

 

Abbie Shores

5 Years Ago

Yep... Not default settings on premium sites... Under WEBSITE APPEARANCE

 

Toni Hopper

5 Years Ago

Mark and Abbie, thanks for the reminder of the website part, but it also shows galleries for the visitors to see first! And it even shows images on my desktop, but still set to galleries first, so I am unsure of the problem.

 

Toni Hopper

5 Years Ago

It may very well be that it depends on what device is being used as to what we are seeing. No worries, it's all good though as long as people are seeing it!

 

Abbie Shores

5 Years Ago

Toni

You say you're using a browser.... Are you going from a bookmark? It may be the bookmark is to that page.

You would see the correct page otherwise

 

Don Northup

5 Years Ago

It's not a bookmarked url issue because it's showing images for me too. It should be showing galleries if you have it properly set to galleries. All of my devices show galleries properly when they are supposed to show galleries.

Cheers

 

Toni Hopper

5 Years Ago

No, no bookmark. Also on the cell phone.

 

This discussion is closed.