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Hernan Bua

6 Years Ago

Image Deleted, Products No.

Hi, After 24 hours of having erased an image, products with that image continue to be displayed in the shop. If I close my account they will all be deleted at one time ?? .

Thanks.

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Joshua House

6 Years Ago

Are you planning to quit the site as a whole?

 

Jessica Jenney

6 Years Ago

What is the title and in which collections is it?

 

Hernan Bua

6 Years Ago

Joshua, if i can delete all products of this image, must be close my account to try clean it.

Jenny, the products are here.


The Green River is the image, on page search is visible, for print, canvas, curtain, pillow, etc.

https://fineartamerica.com/profiles/hernan-bua/collections/landscapes/canvas+prints

https://fineartamerica.com/profiles/hernan-bua/collections/landscapes/shower+curtains

https://fineartamerica.com/profiles/hernan-bua/collections/landscapes/throw+pillows

https://fineartamerica.com/profiles/hernan-bua/collections/landscapes/galaxy+cases


Excuse me for my english.

Thanks.

 

Jane McIlroy

6 Years Ago

Hernan, your products have already been deleted, because clicking on them reverts back to the main FAA shop page. Only the thumbnails on your landscape collection page remain. Have you tried editing your Landscape collection and removing that image manually?

 

Abbie Shores

6 Years Ago

The images can take up to a week to leave search pages

 

Hernan Bua

6 Years Ago

Yes Jane, the first thing I did, was delete the image in my gallery, I should has put first in zero all prices of products and after delete the image. I thought that, deleting the image of the collection all products will be deleted on the same time.

 

Jane McIlroy

6 Years Ago

Then it's probably as Abbie says, just a matter of time. Once all parts of the system (different servers etc) have been updated, all traces of your image will be gone.

 

Hernan Bua

6 Years Ago

Hi all, the problem is solved. Thanks for your support.

 

This discussion is closed.