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Crista Forest

7 Years Ago

Image Won't Update

I replaced one of my images by going to Edit and clicking Change Image. It all looks updated behind the scenes but not on the print page or in my store preview. I tried clearing my cache and restarting my browser. I even tried using another browser. No luck. But when I go back to the Edit page the new image is still there so there's nothing else I can do there. Suggestions?

Here's the problem image. The prints should have a rainbow background like the other products do but it's still showing as black.

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John Wills

7 Years Ago

I've been getting this too, and on every image I try to update. Seems like it's taking several days to actually show the new image for some reason. I've been creating a new upload and deleting the original to get past this, but it's not ideal.


Edit: tried using a different browser and it shows the updated version.

 

VIVA Anderson

7 Years Ago

Same here. I did notice, on one occasion, when it reloaded to the page, I did not F5 refresh, I let it sit, and next day the new image appeared...a clue? Who knows.........

Yours shifts from black to rainbow background here in your top post........most odd.

 

Edward Fielding

7 Years Ago

Takes a while for the image servers to update. Check back tomorrow.

 

Wanda-Lynn Searles

6 Years Ago

I'm having the same trouble. I went and replaced some of my images and every time I upload them they look right behind the scenes but not in my store preview and even when I logout and open my store it's still not showing then new images. I have tried everything from logging out and signing back in and try reloading an image and still the same thing. Can someone please tell me if it's just resetting and show up the next day? As I don't want to have to redo all the images I have done again.

 

Jessica Jenney

6 Years Ago

This has been going on for some time now. It will take more than 24 hours for it to change, but it does update.

 

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